Last updated: May 2026
Please read these Terms and Conditions carefully before using the Work-Flow website (work-flow.org.uk) or the Work-Flow desktop application. By accessing the website or installing and using the app, you agree to be bound by these terms. If you do not agree, please do not use the service.
Work-Flow is a Windows desktop application designed to help sole traders and small service businesses manage jobs, quotes, invoices, and customer records. The service is operated by Work-Flow Job Management Systems, a trading name based in the United Kingdom.
A 30-day free trial is available to all new users. No payment details are required to start the trial. During the trial you have access to the full feature set of the app.
After the 30-day trial period, the app continues to operate as the Free Plan, which includes core job management features with limitations on advanced functionality. There is no obligation to subscribe to Premium.
The Premium plan is available at £15.99 per month (inclusive of any applicable taxes). Premium unlocks all advanced features including AI Buddy (powered by Groq) and Google Calendar synchronisation.
Subscriptions are billed monthly on a recurring basis and are processed through PayPal. By subscribing you authorise PayPal to charge your payment method automatically each month until you cancel.
We reserve the right to change the subscription price with at least 30 days' notice. Any price change will not affect your current billing period — the new price applies from the next renewal after the notice period.
You may cancel your Premium subscription at any time through your PayPal account: Settings > Payments > Manage Automatic Payments.
Cancellation takes effect at the end of the current billing period. You retain Premium access until that date. We do not offer partial refunds for unused time within a billing period.
Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a right to cancel a digital service contract within 14 days of purchase. This right may be waived if the service has already been accessed.
If you have a problem with your subscription or believe a charge was made in error, contact us at workflow.org.uk@gmail.com within 30 days of the charge and we will review your request. We aim to resolve all billing queries fairly and promptly.
When you download and use the Work-Flow app, we grant you a personal, non-exclusive, non-transferable licence to install and use the software on your own Windows device(s) for your own personal or business purposes.
You may not:
You agree to use the Work-Flow app and website only for lawful purposes. You must not:
All job records, customer data, and business information you create within the Work-Flow app are stored locally on your own device. We do not have access to your business records.
You are solely responsible for backing up your app data. We are not liable for any data loss resulting from device failure, accidental deletion, or software errors.
For information about what data we do collect (website visits, licence registration, payments), please see our Privacy Policy.
Work-Flow integrates with or uses the following third-party services. Their own terms and privacy policies apply:
We are not responsible for the availability, accuracy, or actions of any third-party service. Changes to third-party APIs may occasionally affect feature availability.
All intellectual property rights in the Work-Flow app, website, and associated content — including the "Work-Flow" name, logo, design, and software code — are owned by Work-Flow Job Management Systems. Nothing in these terms transfers any IP rights to you.
The Work-Flow app is provided "as is" without warranty of any kind, express or implied. We do not warrant that the app will be uninterrupted, error-free, or that it will meet your specific business requirements.
You are responsible for ensuring that the app is suitable for your intended use, and for the accuracy and legality of records you create within it.
To the maximum extent permitted by UK law, Work-Flow Job Management Systems shall not be liable for any indirect, incidental, consequential, or special loss or damage arising out of or in connection with your use of the app or website, including loss of data, loss of revenue, or loss of business opportunity.
Our total aggregate liability to you in connection with these terms shall not exceed the total amount paid by you to us in the 12-month period preceding the event giving rise to the claim.
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be limited by law.
We may update these Terms and Conditions from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. For significant changes, we will post a notice on the website. Continued use of the app or website after any change constitutes acceptance of the revised terms.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these terms, please contact us:
Email: workflow.org.uk@gmail.com
We aim to respond within 5 working days.